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Delivery Information

We understand that not only do you want you purchases to be of good value, but that you require them to shipped efficiently and securely to your required address. To help you understand the way our despatch and delivery system works, we have included the following information. If you still have any questions, please get in touch with us via the contact page

1) How long will my order take to despatch?

Each item will have a delivery estimate in working days associated with it. This will give a rough indication of the expected time it will take for us to dispatch your order. Any times provided will be estimates based on stock levels of both ourselves and our manufactures and suppliers, and may change. You can check on the status of your order at anytime by visiting our order status page or by logging into your account

2) How long after despatch will my item be delivered?

We currently employ a number of delivery options to ensure you get your items delivered safely, securely and quickly. Most items will be despatched on a 2-3 working day service.

3) What delivery options are available?

To ensure you receive only the best service, we are very careful about whom we choose to deliver your purchase. Smaller accessories may be despatched using standard mail or recorded mail options.


Parceforce We despatch as standard using a two days service. The item must be signed for on delivery. If no one is in, the parcel will be held at your local post office for collection and a card placed through your door. An upgrade is available for next day service.

Lynx For larger, heaver items (e.g. cylinders) we may despatch using a dedicated courier service. For this option, we will generally prefer a commercial address to deliver to (e.g. work address). Delivery is next day and will require a signature on delivery. If no one is available to receive the delivery, you may be charged for redelivery and / or hold fees. If we choose to use Lynx, we will contact you prior to despatch to confirm a delivery date and address.

Collect In Store. If you prefer not waiting for the postman, why not arrange to collect your order from a Scuba + Outdoor Pursuits Centre? Simply select the store you would like to collect from during the checkout process. You will recieve an email confirmation when your goods are ready to collect

4) What should I do if the items I have ordered are incorrect or Are Fault?

If you are thinking of returning any of the products you have purchased, please visit our returns page